Latest News

Intoducing our new new plan-based system

Friday 19th April 2024

Dear Patients

We hope this message finds you well. We wanted to take a moment to inform you of some exciting changes to our dental services here at North Road Dental Practice.

Effective from November 1st, 2023, the Scottish Government has implemented new regulations regarding the services provided by NHS dentists. One of the most significant changes involves the recall interval between examination appointments. For the majority of our patients, this interval will now be set at one year, with exceptions for individuals such as those who have experienced oral cancer and children, who will require more frequent appointments.

We understand that this change may have caused some dissatisfaction among our patients who prefer more frequent check-ups. Your feedback is important to us, and we've listened carefully to your concerns. In response, we are delighted to announce a partnership with Practice Plan to introduce a new plan-based system that offers more flexibility in scheduling appointments to better suit your needs.Introducing our new plans:

• Essential Exam Care Plan: Includes 2 examinations per year with appropriate radiographs. £9.75 per month.
• Maintenance Care Plan: Includes 2 examinations per year with appropriate radiographs and 2 hygiene appointments per year. £18.75 per month.
• Enhanced Care Plan: Includes 2 examinations per year with appropriate radiographs and 4 hygiene appointments per year. £27.75 per month.

These plans are available for a convenient monthly payment, which allows for better budgeting for your dental appointments. Additionally, plan members will enjoy exclusive benefits, including discounts on dental treatments such as fillings, root treatments, and hygiene services (excluding crown and bridge and orthodontic treatments). Plan members will also have access to an insurance-based emergency service, whether at home or abroad, with added benefits such as redundancy and accidental coverage.

By opting for one of our plans, you will transition to being a private patient at our practice. Upon joining the plan, patients will be deregistered from the NHS list. However, should you decide to cancel the plan after meeting the set criteria, we will gladly re-register you onto the NHS list, ensuring continuity of care and flexibility according to your preferences.

For more detailed information about Practice Plan and our new care options, we invite you to pick up a leaflet available at our practice. We also encourage you to join us for an open day on Wednesday, May 8th, where our team will be available to answer any questions you may have about the plans. To ensure efficient communication, we kindly request that any queries regarding the plans be sent via email to NRDPracticePlan@hotmail.com. This will help prevent our telephone lines from becoming congested and allow us to respond to your inquiries promptly.

We want to reassure you that while we are introducing these new options, we will continue to operate as an NHS practice, providing the highest standard of care to all our patients. The introduction of these plans is simply an additional option aimed at meeting the requests and preferences of our valued patients. Thank you for your continued trust and support. We look forward to serving you and meeting your dental needs with our enhanced services.

NHS Dentistry Changes From 1st November 2023

Wednesday 1st November 2023

You’ll notice some changes to NHS dentistry. The Scottish Government changes take effect from Nov 1st 2023 as follows:

• NHS patients will be entitled to one check up every 12-24 months.
• Emergency appointments to see a dentist or our therapist now carry a charge, and some other treatments which were previously free now carry a charge (for example, repairs to dentures and recementing bridges).
• Most treatment prices have increased and you will be informed of costs in the surgery and given a written estimate at reception.

PATIENT REGISTRATION

Thursday 21st September 2023

The practice is not accepting new patients at this current time, we are sorry for any inconvenience.
Please check our website regularly for news & updates.

HAPPY RETIREMENT MR CAMERON

Thursday 28th July 2022

This is the end of an impressive career and you have achieved so much and are an inspirational leader. Thank you for being a tireless professional and helpful colleague. Happy retirement and all the best in this new phase of your life.
North Road Dental Practice colleagues would like to wish Mr Cameron a wonderful and well-deserved retirement.

On the eve of my retirement, I would like to say what a privilege it has been to serve the people of Lanarkshire for the past 40 years.  I have been overwhelmed by the kind messages and gifts from so many people. I want to say thank you all very much and wish all of you the best for the future.

Face Coverings Update

Saturday 18th June 2022

We are advising patients to wear a face covering unless exempt although guidance has been changed due to being based in a health setting, we would appreciate it if you could abide by this change.

Appointments - Unable to Attend or Cancellations

Friday 17th June 2022

Could we please ask patients who cannot attend to cancel their appointment with as much notice as possible failure to do so will incur a charge for the length of the appointment time.

Covid Update

Monday 16th May 2022

At last, the remaining restrictions on dentistry are being gradually reduced. We are not quite at pre-Covid levels but we want to try and explain how our entire team are working through our backlog. First a few pointers:‍

• We ask that all patients continue to wear a mask in our waiting room to help protect those who may be at risk if exposed to a virus.
• We will continue to screen patients prior to your appointment - if you have no symptoms of a respiratory virus, your dental treatment will be as it was pre-Covid.
• If you have symptoms (the sniffles, a cough, breathlessness or a sore throat) then we will ask you to reschedule until you feel better.
• Don’t worry - if you have a dental emergency and symptoms, we can see you - we’ll just plan things a little differently.
• Over the next few weeks we will begin contacting those patients overdue routine check-ups from summer 2020. This is pretty much everyone on our list so please be patient with us for a little bit longer.

As always, please share this update with any friends or family and look out for our call in the coming months. The whole team are looking forward to welcoming back you and your families.