If you are not satisfied with our NHS dental care, please write to:
The Practice Manager
8 North Road
If you are not satisfied with our response to your complaint please write to:
Patient Affairs Department
If you are not satisfied with Private treatment, please write to:
Dental Complaints Service
General Dental Council
37 Wimpole Street
Scottish Public Services Ombudsman
99 McDonald Road
Our aim is to provide you with a highly standard of care at all times and to deal with it quickly, courteously and effectively with any problems which may arise. We also aim to make improvements to our service based on what our patients tell us.
The Practice Complaints Procedure enables the practice to deal with complaints in line with the NHS regulations. The practie's feedback and complaints officer is the Practice Manager who will liaise with the appropriate dentist/partner to discuss your issue. We will endeavour to resolve your complaint quickly and effciently.
This service is available through your local Citizens Advice Scotland Bureau(CAS). You will be able to find out where your local CAS office is on the Website by entering your postcode